Last Reviewed:  October 17, 2017

Error: Can't Create Output File

If every file results in an error that FileConvert can't create the output files, it's usually because the service either doesn't have permission to access the output location, or the output location is to a mapped drive that doesn't exist for the service.

If the output is going anywhere other than one of the local drives, make sure you use UNC paths instead of mapped drives (e.g. "\\server\share\folder" instead of "s:\folder"). And make sure that no credentials are required to write to that folder, or have the server run as a user with those credentials.

If the output is on a local drive, make sure that no credentials are required to write to that folder, or have the server run as a user with those credentials.